Shape creative employee experiences with Intact as a Senior UX Designer. Leverage user-centered design principles to enhance IT services within a hybrid work workplace. In this senior role at Intact, you will enhance employee journeys across IT Services.

Your expertise will drive service improvements and lead transformation initiatives while collaborating on design standards and usability. With over 7 years in UX and a robust portfolio, you'll connect user needs with business outcomes seamlessly. Key Responsibilities:
Define and lead experience strategies for IT Services
Design accessible, end-to-end user experiences
Conduct user research and usability testing
Collaborate with teams to ensure design intent
Develop approaches to boost user adoption Requirements:
7+ years in UX or service design roles
Strong portfolio showcasing measurable business impact
Familiarity with enterprise applications and automation preferred
ITIL certification or knowledge is a plus
Bilingualism required for Quebec-based candidates Bring your expertise in user experience and service design to drive impactful outcomes at Intact.

📌 Lead Ux Designer For Intact's It Services Calgary
🏢 Intact FC
📍 Calgary