Taymax Group seeks a Member Services Representative to deliver outstanding service to members at our Ottawa location. Exceed expectations and create a welcoming fitness workplace. In this role, you will be the first point of contact for members and prospects at the Merivale club.

You will handle inquiries, initiate memberships, and support the club manager with daily operations. This position requires good listening skills and a passion for helping others achieve their health goals. Key Responsibilities:
Provide exceptional service to members and guests
Manage incoming calls and assist appropriately
Facilitate tours and sign-ups for current members
Update customer accounts and address inquiries
Ensure club cleanliness and complete cleaning tasks

Requirements:
Minimum age of 18
High School diploma or GED equivalent
Customer service background is preferred
Basic computer proficiency
Reliable with a positive demeanor

Be a vital part of creating an encouraging, healthy workplace for all members at Planet Fitness!

📌 Member Services Representative At Planet Fitness Ottawa
🏢 Taymax Group
📍 Ottawa