GT Global Services simplifies complex technology challenges for businesses across North America. By offering a comprehensive range of IT products and services backed by a team of experts, we enable companies to focus on their core operations. We are dedicated to delivering exceptional customer support and tailored solutions to meet the unique needs of our clients. At GT Global Services, we strive to provide reliable and innovative technology solutions to drive business growth.
Role Description
This is a full time hybrid role for an Information Technology Support Specialist, located in our Markham, Ontario office with flexibility for some remote work. In this role, you will provide technical support, troubleshoot user issues, and maintain desktop computers and IT systems. You will assist via help desk support and work closely with teams to ensure smooth and efficient technology operations.
Additionally, you will be responsible for diagnosing problems, implementing solutions, and ensuring that technology tools and systems meet organizational needs.
Qualifications
Proficiency in Technical Support and Help Desk Support processes
Strong Troubleshooting skills and experience with resolving IT-related issues
Familiarity with Desktop Computers and Information Technology systems
Effective problem-solving and communication skills
Ability to work in a hybrid workplace, balancing on-site and remote tasks
Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred
Skilled certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate) are a plus
📌 Information Technology Support Specialist Markham
🏢 GT Global Services
📍 Markham
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