Elevate member experiences at IQ Tennis & Pickleball Centre as a Member Services Coordinator. Be the face of our community, providing support and exceptional service to our members. As a key member of our energetic team, the Member Services Coordinator will lead front desk operations and ensure a welcoming setting at our growing sports facility.
You will play a crucial role in managing bookings, resolving customer concerns, and supporting daily operations. Join us if you are passionate about tennis, pickleball, and fostering a vibrant community. Key Responsibilities:
Lead and support the front desk staff
Deliver outstanding customer service to all guests
Manage member bookings and account inquiries via CourtReserve
Professionally resolve customer complaints and concerns
Maintain a clean and welcoming atmosphere
Requirements:
Robust communication and leadership abilities
Experience in customer service or hospitality
Proficient with technology and booking systems
Highly organized, dependable, and proactive
Passionate about sports and community engagement
Make an impact in Edmonton's sports community with your leadership and customer service expertise.
📌 Member Services Coordinator At Iq Tennis Edmonton
🏢 Iqtpc
📍 Edmonton
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