Elevate guest experiences as a Guest Service Agent responsible for welcoming arrivals, managing hotel reservations, and processing payments. Join our commitment to exceptional service and guest satisfaction. As a Guest Service Agent, you will handle the front desk operations and ensure guests feel welcome from check-in to check-out.

Your role includes greeting guests, assigning rooms, and managing billing processes. You will collaborate with housekeeping and coordinate third-party services to enhance the guest experience. Key Responsibilities:
Greet guests warmly upon arrival
Manage check-in and check-out procedures
Assign appropriate rooms and issue keys
Process payments and manage guest bills
Provide information and resolve guest issues

Requirements:
Experience in front desk or guest services
Solid communication and problem-solving skills
Ability to handle guest concerns professionally
Familiarity with reservation systems is a plus
Capability to coordinate third-party services

Deliver exceptional service through effective communication, problem resolution, and coordination as a Guest Service Agent.

📌 Guest Service Agent At Hotel Front Desk Whistler (Canada)
🏢 Ontario Trillium Foundation
📍 Canada