Join Long View as a Client Success Manager and lead teams in Calgary to optimize client experiences and drive business success. Focus on delivering top-notch service through solid leadership. As a Client Success Manager at Long View, you will oversee a portfolio of clients, ensuring excellence in service delivery and fostering strategic relationships.

Your leadership will create an environment where employees flourish, directly impacting client success and operational performance. Key Responsibilities:
Build and lead high-performing teams through effective coaching
Oversee client service delivery, ensuring SLAs are met
Develop solid relationships with clients, becoming a trusted advisor
Manage the financial aspects of client portfolios
Drive improvements in service and operational performance

Requirements:
10+ years in a client-facing IT setting
5+ years of leadership experience in service management
Extensive experience within ITIL frameworks
Proven track record of customer success management
Excellent communication and organizational skills

Lead teams and foster client success at Long View in Calgary!

📌 Long View Client Success Manager Role Calgary (Canada)
🏢 Long View Systems
📍 Canada