Lead the Rooms Operations at Delta Hotels by Marriott, focusing on guest satisfaction and team performance. This role requires managing Front Office, Engineering, and Housekeeping departments effectively.
Delta Hotels is searching for a Rooms Operations Manager to oversee daily operations in guest services. The ideal candidate will possess robust hospitality experience, including managing diverse teams and enhancing guest interactions. You will strive for continual improvement in both guest and employee satisfaction while maintaining high operational standards.
Key Responsibilities:
• Manage operations across Front Office, Engineering, and Housekeeping
• Ensure alignments with guest satisfaction metrics
• Lead team to optimize productivity and performance
• Implement property-specific recovery plans
• Communicate operational goals and results consistently
Requirements:
• High school diploma or GED with 4 years experience
• Or 2-year degree in Hospitality with 2 years experience
• Proven leadership skills in hospitality
• Excellent customer service and communication skills
• Understanding of financial performance metrics
Elevate guest experiences and team dynamics as a pivotal Rooms Operations Manager at Delta Hotels by Marriott.
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