This Program Manager role is non-technical, focused on supporting business stakeholders. Travel is not expected but an occasion to travel could come up so flexibility if needed is a plus. Looking for a Senior Program Manager level candidate.

This is an extraordinary opportunity for an individual with extensive program management experience and domain expertise to make significant impact and fuel our next wave of growth. The successful candidate will partner with the Quote to Cash business teams and work collaboratively with a high-performance team. Responsible for support of large complex programs, creates appropriate documentation, including but not limited to: agendas, minutes, and capturing accomplishments.

Develops supporting documentation and monitors timeliness and scheduled resources for projects, develops & reports on project metrics, project planning & scheduling, collation and alignment of status reports, ensures compliance with practices, policies, procedures, goals of project sponsors and approved methodologies. ----------This position is for a highly skilled program manager with a proven experience managing complex quote to cash programs. You must possess excellent communication skills, experience managing projects in a matrix organization, the ability to drive decisions and projects to completion, and enjoy working in a dynamic and team-oriented environment. You will need to evaluate data, utilize best practices and identify processes to improve/automate.

Specific requirements include

Decision-making skills: As a policy manager, you make many decisions that affect Salesforce's policies. Your decision-making skills help you make the best choices for the company.





Subject matter expertise of Quote to Cash business processes based on relevant front line experience and/or experience transforming and implementing Quote to Cash processes and technologies.

Demonstrated ability to improve efficiency of business processes with both technology and process improvement methodologies.

Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome roadblocks.

Ability to assess situations and support teams with formulating decisions in a systematic and decisive manner. Effectively uses data as a tool for decisions, innovates and challenges the status quo.

Ability to communicate effectively with program teams and influence without authority across levels and functions.

Deep understanding of how to work directly with a large number of cross functional stakeholders and drive teams with differing perspectives & methodologies in a unifying direction to improve decision-making and business outcomes.

Ability to learn quickly and work effectively in a rapidly changing and ambiguous environment, motivate/champion self and team members in the midst of stresses and tensions of a high profile area

Highly entrepreneurial, flexible, and innovative with a demonstrated bias for action and thriving in a matrixed, fast paced environment

Ability to point to specific examples of having led or supported large, cross-functional transformation projects, program development and the business results achieved.

Effectively manage, motivate and champion a team of cross-functional project members

Run effectively with project plan, RAID logs, meeting agenda, notes and proper follow-ups

Minimum BS/BA degree with at least 3-5 years of experience and a track record in complex program management.

PMP preferred but not required

Strong Smartsheet, Google Slides, Google Sheets, and Salesforce skills is a plus

Understanding of systems for sharing and collaboration, Slack experience is a plus.

📌 SFD195 Program Manager - II (Toronto)
🏢 Omega solutions
📍 Toronto