Job Overview The Shelter Support Worker plays a crucial role in providing assistance and support to individuals experiencing homelessness or crisis situations. This position involves creating a safe and welcoming environment within the shelter, ensuring that residents receive the necessary resources and support to improve their circumstances. The ideal candidate will possess strong supervisory skills, empathy, and a commitment to helping others.

Responsibilities

- Supervise daily operations within the shelter, ensuring a safe and respectful environment for all residents.
- Assist residents with accessing services such as food, healthcare, and housing resources.
- Monitor resident behavior and enforce shelter policies to maintain order and safety.
- Provide emotional support and guidance to residents, fostering a sense of community.
- Conduct intake assessments for new residents to determine their needs and develop individualized support plans.
- Collaborate with local agencies and service providers to connect residents with additional resources.
- Maintain accurate records of resident interactions, incidents, and services provided.




- Participate in staff meetings and training sessions to enhance skills and knowledge related to shelter operations.

Requirements

- Previous experience in a Shelter operations role is an asset
- Strong interpersonal skills with the ability to communicate effectively with diverse populations.
- Compassionate attitude towards individuals facing homelessness or crisis situations.
- Ability to handle conflict resolution calmly and professionally.
- Basic understanding of community resources available for individuals in need.
- Flexibility to work various shifts, including evenings and weekends as required by shelter operations.
- Commitment to maintaining confidentiality regarding resident information and privacy.

This position offers an opportunity to make a meaningful impact in the lives of individuals seeking support while working within a collaborative team environment. Job Types: Full-time, Part-time

Pay: $21.00-$22.00 per hour

Benefits

- Dental care
- Employee assistance program
- Extended health care

Versatile language requirement:
- French not required

Experience:
- Equivalent: 1 year (preferred)

Work Location: In person

📌 Shelter Support Staff (Lower Sackville)
🏢 Beacon House Shelter
📍 Lower Sackville