At Caribou Coffee we create day-making experiences that spark a chain reaction of POSITIVE! If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

The Shift

Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager.

The Shift

Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift. Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen Thinks strategically about maximizing product sales and waste management Knowledgeable about the deployment for the day, and the roles and responsibilities associated Consistently leverages effective communication on the floor during the shift Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks Takes ownership not only for the current shift, but also the shift that follows Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned.

Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love Takes ownership for their impact on other people and actively manages how they show up Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty Brings joyfulness to leading the team,



serving guests and being a community member Seeks to be of service and create success for others Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance Seeks to create an inclusive and inspiring culture on every shift with every team member At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends. High school diploma or GED equivalent Caribou Coffee Operating Company, Inc. and itsaffiliatesare proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know. 12.75 - $21.25 per hour *Starting pay is subject to Local and State Minimum Wage regulations. **Ranges reflect what employer reasonably and in good faith expects to pay for such position. These physical demands may be accomplished with or without reasonable accommodations.

Caribou

Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.

Caribou Coffee Operating

Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Caribou

Coffee #

📌 Shift Manager - Store (Toronto)
🏢 Bagel Brands
📍 Toronto