Position Summary

Under the general direction of the OGELP Bundle Designate, this position is responsible for supervising the work of the Audit team, reviewing and balancing gaming revenues and volumes. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning workplace while establishing a safe and welcoming work environment for all team members.

Key Accountabilities
Exceeds guest expectations by providing outstanding customer service
Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues e very day
Provides leadership, direction and mentoring to the Audit team while providing continuous coaching for success to achieve high performance.
Assists in the implementation of the departmental strategic plans.
Responds to, resolves or escalates Audit issues
Review, enter and balance daily gaming revenues
May assist with payroll & scheduling reconciliation
Distribute revenue reports to management and regulatory bodies
Reviews cage closeouts (Some locations)
Communicates effectively with all appropriate operational departments




Builds robust working relationships with guests and team members
Complies with licensing laws, health and safety and other statutory regulations
Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies and team members
Coaches a team of engaged team members who care passionately about the business, site operations, and delivering a excellent guest experience.
Stewards workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction;
Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required

Education and Qualifications
High School Diploma
Minimum 2 years of experience in administration; minimum 1 year in casino operations an asset
Minimum 2 years leadership experience
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Ability to successfully obtain a Gaming License

📌 Full Time Site Audit Supervisor Pet & Kaw Peterborough
🏢 Great Canadian Entertainment
📍 Peterborough