We are seeking a dynamic and energetic Front Desk Clerk & Housekeeping professional to join our vibrant hospitality team. In this dual role, you will be the welcoming face of our establishment, providing exceptional guest services at the front desk while ensuring our rooms and common areas are maintained to the highest standards. Your enthusiasm and attention to detail will create a positive experience for every guest, fostering loyalty and satisfaction.
This paid position offers an exciting chance to develop your skills in customer service and hospitality operations in a fast-paced environment.
Duties
Greet guests warmly upon arrival, providing friendly and productive check-in and check-out services
Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously
Assist guests with reservations, inquiries, and special requests to enhance their stay experience
Maintain accurate records of guest information, reservations, and billing details
Perform thorough cleaning and housekeeping duties in guest rooms and public areas to ensure cleanliness and comfort
Restock supplies, linens, and amenities to uphold high standards of hygiene and presentation
Collaborate with team members to coordinate guest services, resolve issues swiftly, and ensure smooth daily operations
Skills
Multilingual or bilingual abilities to communicate effectively with diverse guests
Excellent phone etiquette combined with strong customer service skills
Previous experience in front desk operations or hotel/hospitality industry preferred
Knowledge of multi-line phone systems and guest management software is a plus
Robust hospitality mindset with a focus on guest satisfaction and attention to detail
Ability to work efficiently both independently and as part of a team in a fast-paced environment
Flexibility to handle multiple responsibilities while maintaining professionalism
Join us if you’re passionate about creating memorable experiences for guests while developing your career in hospitality! This role is perfect for motivated individuals eager to contribute their energy, friendliness, and organizational skills to a welcoming environment. Pay: From $18.25 per hour
Expected hours: 8.0 – 20.0 per week
Benefits
Company events
Discounted or free food
On-site parking
Work Location: In person
📌 Front Desk Clerk & Housekeeping Creston
🏢 Creston Hotel / Jimmy's Pub
📍 Creston
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