Front Desk Administrator + Dental Assistant

We are looking for a friendly, organized, and reliable Front Desk Administrator + Dental Assistant to join our busy dental practice. In this role, you will be the first point of contact for our patients, providing a warm and welcoming experience while managing front desk responsibilities and supporting the dental team as needed.

The ideal candidate is comfortable working in a fast-paced environment, has excellent communication and organizational skills, and is able to confidently manage both administrative and dental assisting duties.

Required availability: Monday, Tuesday, Thursday, Friday, and Saturday.

Responsibilities
Greet patients and visitors warmly and professionally.
Manage a multi-line phone system, answer inquiries, schedule appointments, and direct calls accurately.
Schedule, confirm, reschedule, and cancel appointments.
Verify patient information and maintain accurate electronic records using ABELDent.
Assist with insurance verification, billing, and processing patient payments.
Provide excellent customer service and maintain a positive patient experience.




Assist the dental team with clinical and administrative duties as required.
Maintain a clean, organized, and skilled front desk and office setting.
Maintain patient confidentiality and follow all office policies and procedures.

Experience & Qualifications
Previous experience as a dental receptionist is highly preferred.
Familiarity with dental practice management software, particularly ABELDent, is an asset.
Strong knowledge of dental/medical terminology and electronic medical records.
HARP Certification is required.
Experience with insurance, billing, and appointment scheduling is an asset.
Dental Assistant experience or background is a strong plus.
Strong English communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Ability to multitask and work efficiently in a busy dental practice.
Friendly, qualified, dependable, and patient-focused attitude.

Pay: $15.00-$28.00 per hour Expected hours: 35.0 per week

Benefits
Dental care
On-site parking

Work Location: In person

📌 Front Desk Administrator Brampton
🏢 Avondale Dental
📍 Brampton