Become a Dispatch Operator at Broadway Refrigeration & Air Conditioning in Burnaby, BC, where your communication skills drive operational efficiency. This full-time role focuses on scheduling and customer updates in our service department. In this agile role, you'll triage incoming service requests, prioritize tasks, and schedule technicians efficiently.

You'll collaborate closely with the General Manager and other departments to maintain Broadway's commitment to urgency and safety. Your ability to manage multiple tasks will help keep our operations running smoothly across the Lower Mainland and Vancouver Island. Key Responsibilities:
Triage and prioritize inbound service calls effectively
Build productive schedules and routes for technicians
Coordinate parts,



tools, and vendor requirements
Communicate proactively with customers about service updates
Monitor safety compliance and site orientations

Requirements:
Minimum 2 years in dispatch or service coordination
Solid multitasking and time management skills
Excellent communication and customer service skills
Proficient with dispatch software and Microsoft 365
Familiarity with Metro Vancouver geography

Your organized and customer-focused approach will enhance our team's success at Broadway.

📌 Dispatcher For Hvac Service In Burnaby Vancouver
🏢 Broadway Refrigeration u0026 Air Conditioning
📍 Vancouver