Shape exceptional customer journeys with Flightcraft Aviation Services as a Customer Service Agent in Winnipeg. This role requires adaptability and communication skills to manage diverse passenger needs. As a Customer Service Agent, you’ll collaborate with a dynamic team to ensure compliance with company procedures and provide an outstanding service experience.

Your duties range from managing reservations to tackling flight-related issues, all while fostering a cooperative team workplace in aviation. Key Responsibilities:
Provide quality customer service to diverse clientele
Handle reservations and answer inquiries via phone and email
Announce flight arrivals and assist passengers during boarding




Manage baggage issues and operational situations as they arise
Prepare reports and handle financial transactions based on shift activities

Requirements:
Ability to apply for and secure RAIC clearance
Proficient in English communication, both oral and written
Robust team player with the ability to work independently
Willingness to adapt to the rapid-paced aviation field
Capability to work outdoors in all weather

Leverage your customer service skills and join Flightcraft in providing world-class support in aviation.

📌 Customer Service Agent Position In Winnipeg
🏢 Flightcraft Aviation Services
📍 Winnipeg