Join WorkSafeBC as a Customer Service Agent, focusing on delivering high-quality support. This role, based in Richmond, provides an chance to assist employers with their insurance account inquiries. Serving in the Assessments department for 18 months, you'll address incoming inquiries about coverage and registration while contributing to the betterment of B.C.'s workers' compensation system.

Your strong analytical and communication skills will facilitate productive interactions with clients and ensure accurate account management. Key Responsibilities:
Manage phone inquiries about financial transactions and online services
Collect and record required financial information
Respond to current employer requests for assistance
Update contact details for employer accounts accordingly
Exhibit expected organizational behaviors while working

Requirements:
Ability to handle customer inquiries effectively
Excellent typing and grammatical skills
Proficient in data entry and accuracy
Ability to prioritize tasks amid interruptions
Hold legal work eligibility and agree to criminal record check

Utilize your skills to positively impact employer relationships in the thriving WorkSafeBC community.

📌 Customer Service Agent At Worksafebc Vancouver (Canada)
🏢 WorkSafeBC
📍 Canada