Join J.L.

Refrigeration

Inc. as a Service Coordinator/Dispatcher in Scarborough, Ontario. This in-office role centers on coordinating service requests, technician schedules, and delivering top-notch customer service. As a key member of our Service Department, you'll handle emergency service calls and manage preventative maintenance programs.

Your organizational skills will help prioritize service requests and ensure effective communication with customers. This role demands calmness under pressure and a commitment to creating excellent customer experiences. Key Responsibilities:
Receive and prioritize incoming service requests
Dispatch technicians based on urgency and availability
Coordinate technician schedules and communicate updates




Manage preventative maintenance programs and deadlines
Respond to customer inquiries and service concerns Requirements:
Solid organizational and communication skills
Ability to handle a busy workload and meet deadlines
Previous dispatch or service coordination experience
Knowledge of QuickBooks and customer service portals
Willingness to learn and work as a team Bring your organizational expertise and focus on customer service to J.L.

Refrigeration

Inc. in Scarborough.

📌 Customer Focused Service Coordinator In Scarborough Toronto
🏢 J.L. Refrigeration
📍 Toronto