Elevate your IT career as a Desktop Support Specialist with solid skills in Windows settings and customer service. In this role, you will provide hands-on support for executive teams with a focus on troubleshooting and installation. With at least 3 years of experience in field support services, this position requires expertise in supporting Windows XP through Windows 10, as well as knowledge of multifunctional devices and BYOD support.

You will work closely with staff across various levels, ensuring excellent customer service and support during scheduled on-call shifts. Key Responsibilities:
Provide desk-side support for Windows operating systems
Troubleshoot desktops, laptops, printers, and multifunction devices
Facilitate remote control assistance and video conferencing
Communicate effectively with diverse staff personalities
Assist with reporting issues and solutions

Requirements:
Minimum of 3 years in desktop support roles
CompTIA A+ certification required
Knowledge of Microsoft Office, especially Outlook and Excel
Robust written and verbal communication skills
Successful background security check required

Join our team to support staff with technical expertise and exceptional service.

📌 Desktop Support Specialist With Certification Pickering (Canada)
🏢 krg technology
📍 Canada