Deliver exceptional member service as a Campus Service Coordinator with Gallivan & Associates. Engage with students and provide crucial support across various channels in this dynamic role. In this pivotal position, you will serve as the primary contact for student inquiries and member services on campus.
Your responsibilities include educating members about insurance and wellness programs, resolving concerns promptly, and participating in training sessions to uphold service quality. You'll also document interactions accurately and promote awareness of advantages through engagement events. Key Responsibilities:
Provide front-line support for member inquiries and services
Educate members on wellness, insurance, and claims processes
Document all interactions in CRM systems with accuracy
Participate in training to enhance service delivery quality
Engage in events to promote perk program awareness Requirements:
Robust communication and interpersonal skills
Familiarity with CRM and contact center technologies
Ability to resolve member inquiries and issues
Commitment to maintaining service quality standards
Interest in supporting student health and wellness Enhance member engagement and support services as part of Gallivan & Associates’ team.
📌 Campus Service Coordinator At Gallivan & Associates Edmonton
🏢 Peoplecorporation
📍 Edmonton
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