Shape the future of customer service at ERALUX in Montreal as a Junior Orders & Quotes Specialist. This full time role revolves around meticulously processing orders and ensuring customer satisfaction. As a vital team member, you'll manage customer interactions, provide timely updates, and collaborate with various departments. Candidates should have excellent communication skills, a collaborative spirit, and a focus on detail to thrive in a fast-paced setting. Key Responsibilities:
Enter customer orders and quotes accurately into the system
Provide courteous customer assistance via phone, email, or chat
Communicate updates on order progress effectively
Coordinate with sales and logistics for smooth fulfillment
Keep precise records of all transactions and communications

Requirements:
Customer service or related experience preferred
Exceptional verbal and written communication skills
Proficient in Microsoft Office and ERP software
Robust multitasking and problem-solving abilities
High school diploma required; further education advantageous

Bring your customer service expertise to ERALUX and contribute to a culture of reliability and excellence.

📌 Customer Centric Orders & Quotes Role Montreal (Canada)
🏢 ERALUX
📍 Canada