Become a key player on the global client support team at Notified. As an Associate Client Support Specialist, you'll enhance client relationships and ensure outstanding service delivery in their Toronto office. In this energetic role, you will interact directly with clients, advising and supporting their investor relations and public relations needs.

Candidates with a background in B2B settings will find this position particularly rewarding as you help meet service level agreements and key performance indicators. Your engagement is crucial in managing daily queries and problem-solving for our clients while collaborating effectively with your team. Key Responsibilities:
Provide daily client advice and support
Maintain strong relationships with clients




Assist in defining client system and business requirements
Respond to production support issues and escalate as needed
Communicate client needs to operational teams

Requirements:
Bachelor’s degree or equivalent work experience
Minimum 1 year in a client-facing role
Strong communication skills via phone, email, and chat
Organizational and interpersonal skills
Ability to work overtime during high volume periods

Contribute to Notified's mission while developing critical client support skills in a collaborative setting.

📌 Client Support Specialist At Notified Toronto
🏢 Equiniti
📍 Toronto