Enhance customer experiences as a Contract Administrator with Alberta Blue Cross. This role involves generating group contracts and amendments while ensuring accuracy and compliance. Reporting to the Team Manager of Group Contracts, you'll manage both new group enrollments and amendments for existing clients.

This position emphasizes customer service, flexibility, and robust communication skills. You will be responsible for maintaining enrollment files and collaborating with various departments to resolve complex issues and improve processes. Key Responsibilities:
Prepare recent enrollment contracts and booklets
Issue amendments for existing group contracts
Maintain accurate online contract files
Communicate unique benefits details to stakeholders
Investigate and resolve complex enrollment issues

Requirements:
Preferred experience in insurance industry practices
Commitment to customer service excellence
Robust analytical and problem-solving abilities
Exceptional written and verbal communication skills
Proficient in Microsoft Office products

Drive efficient contract management and become a pivotal part of customer satisfaction at Alberta Blue Cross.

📌 Contract Administrator At Alberta Blue Cross Edmonton (Canada)
🏢 Abc Benefits
📍 Canada