Join Medavie as a Customer Service Representative in a busy contact center focused on health solutions. Leverage your communication skills to enhance customer experiences through effective problem resolution. In this six-month term position, you will engage with clients via telephone, addressing inquiries and resolving issues promptly. The quick-paced workplace requires a commitment to providing top-notch service.

Your role will significantly impact the daily lives of Canadians seeking health-related support. Key Responsibilities:
Handle a high volume of incoming calls efficiently
Ensure excellence in customer service across interactions
Address customer needs and follow up as required
Resolve complex issues effectively for first-call resolution
Provide operational support to provincial programs as needed

Requirements:
Exceptional listening and verbal communication skills
Robust written skills for effective documentation
Detail-oriented with accuracy in file management
Education: High school diploma; pursuing post-secondary education is preferred
Computer proficiency in multiple applications

Utilize your skills in a rewarding role at Medavie, dedicated to improving Canadians' health and wellbeing.

📌 Contact Centre Customer Service Role Dartmouth
🏢 Medavie
📍 Dartmouth