Drive client advocacy as Dialogue's Director of Customer Success in Montreal or Toronto. Lead strategic growth initiatives to enhance enterprise account engagement and retention. As the Director of Customer Success at Dialogue, you will report to the VP of Customer Success, leading a seasoned team of account managers.

Your focus will be on cultivating strategic relationships, primarily with C-suite stakeholders, to ensure the delivery of tailored health solutions. This role emphasizes talent development, cross-functional collaboration, and cutting-edge account strategies that elevate client value. Key Responsibilities:
Lead and develop a high-performing team of account managers
Build strategic relationships with C-suite and executives




Design value-driven account strategies for retention and advocacy
Represent Dialogue at industry events to enhance visibility
Align cross-functional teams to meet clients’ evolving needs

Requirements:
5+ years managing complex solutions and cross-functional teams
Proven experience with C-suite relationship management
French and English communication proficiency
Strategic thinking and problem-solving abilities
Robust background in consultative account management

Become a trusted advisor and empower your team to drive success at Dialogue.

📌 Director Of Customer Success At Dialogue Montreal
🏢 Dialogue Technologies
📍 Montreal