13 Sep
|
RXinsider
|
Toronto
Drive pharmacy success in Eastern Canada as a Customer Success Manager at MedMe. This role focuses on onboarding, training, and maximizing platform adoption across pharmacies. At MedMe, you will manage customer success for pharmacies in Québec and the broader Eastern Canada region.
You will lead onboarding, support ongoing adoption, and drive expansion within independent and enterprise pharmacies. Your expertise in pharmacy operations and change management will be vital in earning trust and embedding MedMe into clinical workflows. Key Responsibilities:
Lead onboarding for current pharmacy customers
Deliver bilingual training tailored to pharmacy workflows
Help pharmacies integrate MedMe for ongoing use
Identify and close adoption gaps within teams
Coordinate with account managers for strategy alignment
Requirements:
4+ years in Customer Success or a related role
Bilingual in French and English
Solid understanding of pharmacy operations
Experience with change management in regulated settings
Ability to build long-term relationships with pharmacy teams
Utilize your customer-facing skills to enhance pharmacy operations through effective use of MedMe.
📌 Customer Success Manager For Eastern Canada Toronto
🏢 RXinsider
📍 Toronto