You live, We Care!

Redion, part of Generali Group, is looking for an Underwriting & Portfolio Analyst to join our Travel Product & Pricing team in Canada.

Join our dynamic, fast-moving, international group and help shape the future of care.

If you are the kind of person people turn to in times of need, we want to meet you. We are looking for people who truly care who are willing to roll up their sleeves to help others and are energized by being there when it matters most. If you think fast, are open to change, and strive to be the best you can be, this is the place for you.

We are a company driven by cutting-edge technology and a culture of care. We design insurance solutions and deliver assistance services that make a real difference to people’s lives.

And just as we are always there for our customers, we are always there for you too. We will help you build a meaningful career full of purpose, pace and possibility.

The Underwriting & Portfolio Analyst is an individual-contributor role supporting portfolio performance monitoring, experience analysis, underwriting analytics, portfolio governance, technical forecasting, and partner profitability management for Redion travel insurance portfolio.

The role provides quantitative analysis and business insights that support underwriting decisions, pricing actions, profitability management, and sustainable portfolio performance. The successful candidate will support underwriting governance through regular monitoring of portfolio performance, emerging risks, and pricing adequacy.

NOTE: This is a non-actuarial position. Actuarial designation progress is not required, and the role is not eligible for actuarial study leave, examination reimbursement, or actuarial education support.

About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Our roots in assistance, and long history in insurance, have shaped a culture of care and innovation that sets us apart. Unlike major insurers, we are a fast-paced, agile and growing organization. We empower our people at all levels to act with confidence and authenticity. We believe it helps them take initiative, make quicker decisions, and build real, enduring relationships and effective solutions. We keep our structure streamlined and deploy industry-leading technology so our people can act faster, and with greater agility, to help our customers.

Care is at the heart of who we are and extends far beyond just our customers. We are one, international team — shaped and enhanced by the many cultures and perspectives we represent. We are committed to ensuring everyone that works with us feels valued and equipped to flourish. And we also care for our planet: taking pride in our industry-leading initiatives towards building a sustainable business.

The position is based in Toronto,



and the working environment is a mix of in-office and work from home, though always in close collaboration with colleagues and stakeholders.

Responsibilities Include:

Experience Monitoring & Portfolio Performance

• Monitor portfolio performance through profitability, loss ratio, frequency, severity, claims trend, exposure, and renewal analyses.
• Produce regular portfolio reviews covering products, partners, distribution channels, markets, and customer segments.
• Identify emerging trends, deterioration indicators, and material deviations from expected performance.
• Investigate drivers of profitability changes and support recommendations for corrective actions where appropriate.
• Support the development and maintenance of portfolio scorecards, monitoring frameworks, and key performance indicators.

Underwriting Governance & Red List Management

• Support the maintenance and administration of the Red List process and associated governance requirements.
• Identify products, partners, customer segments, and portfolios requiring enhanced monitoring or remediation.
• Support the development of recommendations including pricing changes, underwriting actions, product modifications, benefit adjustments, or enhanced governance oversight.
• Support the preparation of materials and recommendations for Local and Global Underwriting Committees.
• Support monitoring of remediation actions and help assess their effectiveness.

Technical Forecasting & Business Planning

• Support the preparation and maintenance of technical forecasts supporting budgeting, planning, and business performance reviews.
• Assist in developing forecast assumptions based on portfolio performance, underwriting actions, pricing changes, and emerging experience trends.
• Monitor actual performance against forecast and explain material variances.
• Support analysis of the expected impact of pricing actions, underwriting decisions, product changes, and portfolio initiatives.
• Provide portfolio insights that support strategic decision-making and profitability management.

Pricing Support & Partner Profitability

• Support pricing initiatives through experience studies, profitability analyses, and performance reviews.
• Support analysis of domestic and international tenders, renewals, and new business opportunities.
• Assist with profitability reviews for existing and prospective partners.
• Support Commercial and Product teams during partner negotiations and performance discussions.
  
  
  
  
• Support monitoring of pricing effectiveness and identify opportunities for portfolio improvement.
• Collaborate with actuarial team members to validate assumptions used in pricing, forecasting, and profitability analyses.

Analytics & Automation

• Develop and maintain reporting tools, dashboards, and analytical solutions using SQL, Python, Power BI, Excel, or similar technologies.
• Support automation of recurring portfolio monitoring and profitability reporting processes.
• Collaborate with Product, Claims, Finance, Commercial and Operations teams to improve portfolio insights and data quality.
• Maintain clear and auditable documentation supporting portfolio analyses, governance decisions, and underwriting recommendations.

Education, Knowledge, Skills, and Abilities:

• Bachelor’s degree in actuarial science, Mathematics, Statistics, Finance, Economics, Business Analytics, or related quantitative discipline.
• 2+ years of experience in underwriting, portfolio management, pricing, actuarial analysis, or insurance analytics.
• Good understanding of insurance profitability metrics, underwriting performance indicators, and portfolio management principles.
• Experience supporting or interpreting experience studies and profitability analyses.
• Experience supporting forecasting, portfolio reviews, or underwriting governance activities is an asset.
• Strong analytical and problem-solving skills.
• Robust Excel skills required.
• Experience with SQL, Python, Power BI, or similar analytical tools is highly desirable.
• Ability to communicate technical findings to underwriting, commercial, operational, and management audiences.
• Experience in Travel Insurance, Accident & Sickness, or specialty insurance products is preferred.

Language Requirement: Fluency in French is not required but considered an asset. Hours of Work: Monday to Friday Work Location: Toronto Total Compensation: $90k – 95k (plus bonus) Vacancy: 1 full time position (new role)

Redion supports all accommodation requests from applicants with disabilities; please contact Human Resources at [email protected] if any accommodation is required. We welcome candidates from all backgrounds and are dedicated to creating an inclusive environment where everyone can thrive.

Artificial Intelligence (AI) Usage Disclosure: Please note that our recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, and selecting applicants. These technologies are used to enhance efficiency, ensure consistency, and support fair decision-making. All AI-assisted evaluations are conducted in accordance with applicable privacy and employment regulations.

We thank all applications for their interest, but only candidates selected for an interview will be contacted.