Join Thibert as a Customer Service & Sales Agent, utilizing your knowledge in the wheels and tools sector. This position emphasizes customer support and business development through direct outreach. Thibert is looking for a skilled Inside Sales & Customer Service Agent to become part of their energetic team.

In this role, you will respond to inbound customer queries, nurture existing relationships, and actively seek recent business through outbound sales calls. Your collaboration with the outside sales team will lead to a consistent customer experience, recorded accurately in the CRM. Key Responsibilities:
Provide exceptional service during inbound customer calls
Maintain and develop relationships with clients




Conduct outbound sales calls to identify current opportunities
Collaborate with the outside sales team for consistency
Document all customer interactions in the CRM system

Requirements:
Previous experience in the wheels and tools industry an asset
Strong communication and customer service skills
Capable of managing multiple tasks in a quick-paced setting
Proficient in spoken and written English and French
Familiar with CRM applications

Advance your career with Thibert in this vital customer service and sales role.

📌 Customer Service & Sales Role At Thibert Châteauguay
🏢 ORÄ Partenaires
📍 Châteauguay