Become a key part of our CSR team dedicated to making families feel welcome. This role involves problem-solving, greeting guests, and handling registrations with a positive attitude. We're looking for energetic Customer Service Representatives who enjoy helping families and creating a warm environment. You'll greet guests, give facility tours, book classes, and manage family accounts efficiently.

Your role will require a strong service orientation and the ability to multitask calmly under pressure for a smooth operation. Key Responsibilities:
Greet families warmly upon arrival
Conduct tours and assist recent families
Manage bookings, payments, and registrations
Handle phone calls and emails attentively
Resolve issues calmly and quickly

Requirements:
1 year customer service experience preferred
Solid communication skills and positive outlook
Organized, dependable, and tech-savvy
Ability to maintain composure in quick-paced settings
First Aid certification (or willingness to obtain)

Bring your energy and problem-solving skills to create a welcoming atmosphere for families!

📌 Customer Service Representative For Families Toronto
🏢 Making Waves Swim School
📍 Toronto