Drive impactful outcomes as a Senior Bilingual Disability Claims Consultant at Sun Life. Utilize your expertise in disability management and litigation to enhance client experiences in a hybrid work workplace. In this critical role, you will oversee litigated disability claims and escalated cases, applying Sun Life’s resolution strategies.

Your solid customer service focus and adeptness in case management will be invaluable. You'll collaborate closely with your manager and legal counsel, establishing effective working relationships to meet business objectives. Key Responsibilities:
Manage litigated claims with a proactive customer service approach
Represent Sun Life during mediations and judicial proceedings




Coach and mentor team members in case management
Deliver presentations on litigation trends in claims operations
Identify and implement process improvements in service delivery

Requirements:
At least 5 years in disability case management
Bilingual in French and English (Quebec only)
Robust organizational and analytical skills
Ability to work under stressful conditions
Proficient in Microsoft Office suite

Leverage your bilingual skills and claims expertise to empower clients and enhance service excellence at Sun Life.

📌 Bilingual Disability Claims Consultant At Sun Life Calgary
🏢 Sun Life
📍 Calgary