Automotive Customer Service Role In Calgary

Automotive Customer Service Role In Calgary

13 Sep
|
Autocanad
|
Calgary

13 Sep

Autocanad

Calgary

Join Contemporary Coachwork South as a full-time Customer Service Representative in Calgary, AB. Focus on managing repair appointments and customer inquiries in a energetic setting. In this role, you will engage with customers by scheduling vehicle repairs, processing warranty claims, and educating them on the insurance and repair processes.

Ideal candidates will possess robust communication and problem-solving skills while thriving in a busy setting. Your contributions will ensure a smooth experience for customers from appointment scheduling to vehicle delivery. Key Responsibilities:
Create and submit warranty claims for approval
Schedule customer vehicles for repairs
Document collision vehicles with photos and work orders




Assist customers with inquiries related to repairs
Provide consistent updates on repair status during service

Requirements:
College diploma or relevant experience of two years
Mandarin or Cantonese language skills a plus
Proficiency with Microsoft Office and repair software
Excellent customer service and problem-solving capabilities
Experience in body shop or auto claims preferred

Use your skills to deliver exceptional customer experiences at Contemporary Coachwork South in Calgary.

📌 Automotive Customer Service Role In Calgary
🏢 Autocanad
📍 Calgary

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