Creekwood Physiotherapy is a multi-disciplinary clinic in South Edmonton with a comprehensive team catering to the needs of clients with Musculoskeletal, Pelvic Health, Hand Therapy, Chiropractic and Concussion conditions. We believe in a holistic approach to the healing journey of our clients.

We are looking for an enthusiastic and passionate clinic administrative assistant and Physiotherapy Assistant (PTA) to oversee all the reception operations and administrative work of the clinical staff and patients.

Responsibilities
Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
Scheduling and shifts of the administrative staff
Assigning and delegating the task to the staff as needed
Delivering optimal patient experience regarding products and services offered
Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
Maintaining the smooth flow of the clinic
Facilitating acquiring of recent clientele and maintaining loyal clienteles
Sending letters and faxes to the other health care providers




Coordinating with adjusters and insurance companies
Strategies to improve the growth of the clinic
Ensuring a warm and welcoming setting for the clients and staff
Ability to meet the vision and mission of the clinic

Skills/Qualifications
Motivated, problem solver, robust attention to details, organized
Ability to work in a fast-paced environment
Strong written and verbal communications skills
Team building approach
Experience with customer service, marketing, and business development
Physiotherapy Office/Clinic Management: 1+ years (Required)
Experience using Electronic Medical Records (JANE SOFTWARE)
Experience with WCB, MVA and Extended Health Care billing and booking procedures

Job Types: Full-time, Part-time Pay: $16.00-$23.00 per hour

Perks
Dental care
Extended health care

Application question(s):
How many years of JANE EMR experience do you have?

Experience:
Physiotherapy Administrative assistant or PTA: 2 years (required)

Work Location: In person

📌 Adminstrative Assistant/ Pt Assistant Full Time Evenings Weekdays Edmonton (Canada)
🏢 Creekwood Physiotherapy
📍 Canada