Join ParaMed as a Bilingual Customer Care Coordinator, the key link for clients and staff, providing exceptional service in English and French. This part time role focuses on coordinating care requests and ensuring smooth service delivery. In this bilingual position, you’ll bring your administrative skills and scheduling experience to rightfully support clients and health specialists.
You will manage care schedules, maintain patient data, and respond to queries from various stakeholders. Compassionate communication is vital alongside your proficiency in English and French. Key Responsibilities:
Assign staff based on patients’ needs and availability
Build and manage patient care schedules
Update patient and staff data accurately
Respond to calls and messages courteously
Document all interactions with care
Requirements:
One year of administrative experience is an asset
Scheduling knowledge is advantageous
Solid computer literacy required
Fluency in English and French essential
Exceptional customer service skills needed
Bring your bilingual communication and administrative talent to enhance care coordination at ParaMed.
📌 Bilingual Customer Care Coordinator At Paramed Ottawa (Canada)
🏢 Extendicare
📍 Canada
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