We are looking for a friendly, organized, and dependable Administrative Assistant / Receptionist to join a busy automotive repair shop.
This position will begin as part-time with the opportunity to transition into a full time position. The ideal candidate is comfortable working in a fast-paced environment, dealing with customers, answering phones, scheduling appointments, and handling basic administrative and bookkeeping duties.
Responsibilities
Answer incoming phone calls and assist customers in a professional and friendly manner
Schedule and manage customer appointments for vehicle service and repairs
Greet customers and assist them at the front desk
Process customer payments and provide receipts/invoices
Enter and maintain information in QuickBooks Online
Prepare, print, organize, and file invoices and other documents
Maintain accurate customer and administrative records
Communicate with customers regarding appointments and vehicle/service updates
Perform general office and administrative duties as required
Help keep the front office organized and running smoothly
Qualifications
Previous administrative, receptionist, or customer service experience
Experience using QuickBooks Online is required
Comfortable answering a high volume of phone calls and speaking with customers
Strong computer and data-entry skills
Excellent organization and attention to detail
Qualified and friendly communication skills
Dependable and punctual
Able to multitask in a busy work workplace
Previous experience in an automotive repair shop, dealership, service department, or similar environment is an asset