Location:

Lindsay, ON; fully on-site, five days per week

Language:

Advanced written and verbal communication skills in English

Schedule:

37.540 hours per week, Monday to Friday; availability until 7:00 p.m. on Thursdays is mandatory

Background Check Requirement:

Successful completion of a criminal background check, credit check and employment verification is required.

About the Opportunity Our client, a well-established organization in the financial-services industry, is seeking a Loan Consultant to join its Lindsay team permanently.

This opportunity is ideal for a warm, motivated and results-oriented individual who enjoys supporting customers, understanding their needs and recommending appropriate solutions. The position combines customer service, consultative sales, file follow-up and daily branch operations.

Previous lending or financial-services experience is not required. We are primarily looking for someone who can build trust with customers, is comfortable working toward goals, learns quickly and responds positively to coaching. Experience in retail, telecommunications, automotive services, hospitality, banking or another customer-focused environment could transfer very well to this position.

You will join a small, collaborative team led by an experienced manager whose approach focuses on training, coaching and developing each team member.

Whats In It for You

Enter the financial-services industry without needing previous lending experience

Earn $22.26 per hour

Receive comprehensive training on the organizations products, processes and systems

Benefit from regular support and a management approach centred on coaching

Take on a varied role combining customer service, consultative sales, file follow-up and branch operations

Develop valuable skills in needs analysis, communication and financial services





Join a small team where your contribution will be visible and valued

Work a reliable Monday-to-Friday schedule

Benefit from reasonable flexibility for family responsibilities when branch coverage permits

Receive free on-site parking

Access opportunities for continued learning, professional development and growth opportunities

Your Responsibilities

Youll welcome customers to the branch and provide a warm, professional and respectful experience

Youll ask thoughtful questions to understand their circumstances, priorities and needs

Youll clearly present relevant lending solutions and available options

Youll explain products, terms and next steps in clear and accessible language

Youll collect and verify the information and documentation required to process applications

Youll maintain accurate files and complete timely customer follow-up

Youll contribute to individual and branch performance objectives

Youll support the daily activities required to keep the branch operating effectively

Youll develop lasting customer relationships through active listening, trust and quality service

Youll follow all applicable policies, procedures, confidentiality requirements and standards

Youll participate actively in training, coaching sessions and team discussions

Youll apply feedback to continuously improve your approach and results

Skills and Qualifications

Experience in customer service, sales, retail, telecommunications, automotive services, hospitality, banking or a related environment





Natural ability to build trust quickly with different types of customers

Ability to ask effective questions, listen actively and recommend solutions based on identified needs

Motivation to work toward goals and contribute to team results

Openness to feedback and demonstrated ability to apply coaching

Integrity, discretion and sound judgment when handling confidential information

Resilience, initiative and a consistent approach to customer follow-up

Ability to learn new products, processes and computer systems

Ability to explain potentially complex information clearly and confidently

Availability to work fully on-site during all branch operating hours

Mandatory availability from 9:00 a.m. to 7:00 p.m. on Thursdays

Daily access to a reliable vehicle

Legal authorization to work in Canada at the time of hire and throughout employment

Previous financial-services or banking experience is considered an asset but is not required

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

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📌 Loan Consultant (Deep River)
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