The Server will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.

Responsibilities:

- Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, pouring all drinks as per Serving it Right industry standards, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
- Acts as an ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
- Adheres to quality and industry standards when completing tasks
- Checks on guest satisfaction and follows up on requests where possible and appropriate
- Ensures the safety and security of the property, the ambassadors and guests when completing tasks
- Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal/external contacts
- Other duties as required





Skills/Knowledge/Experience:

- Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent)
- Hepatitis A vaccination is recommended
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Cash handling experience an asset
- Ability to multi-task
- High attention to detailExemplifies Coast's core values and enjoys working in a culture of accountability

Additional Skills:

- Secondary school diploma preferred
- Robust time management and organizational skills
- Knowledge of health and safety regulations
- Knowledge of menu items
- Ability to work as part of a team and independently
- Industry-specific certifications such as Food & Beverage Server and asset
- Workplace Hazardous Materials Information System (WHMIS) training an asset
- Able to work a flexible schedule, which includes evenings, weekends and holidays

#J-18808-Ljbffr

📌 Server - Restaurant (Victoria)
🏢 Coast Hotels
📍 Victoria