Job Requisition ID # 26WD100656 L'affichage de poste en français suivra / The French job posting follows. 26WD100656,

Software Development Manager Position Overview Autodesk is looking for an experienced Software Development Manager to lead a high-performing engineering team within the Growth Experience Technology (GET) organization. The team builds and operates the post-purchase account experience — the customer-facing platforms that power account management, subscription management, personalization, and experimentation for customers after they've purchased. This includes the Account Portal, voluntary churn and retention flows, and the personalization/experimentation infrastructure that underpins them.

In this role, you will lead, hire, nurture, and grow a team of talented developers while staying close to technology. You will provide technical direction, review designs, guide delivery, develop proof of concepts when needed, and collaborate closely with Architects, Product Managers, Program Managers, and cross-functional engineering teams. We are looking for a hands-on, technology-forward engineering leader who embraces AI-assisted development, contemporary engineering practices, and technology disruption.

The ideal candidate is creative, innovative, curious, and motivated to go above and beyond to deliver meaningful customer and business impact.

Responsibilities Lead, mentor, hire, nurture, and develop a team of high-performing software developers

Build an inclusive, collaborative, ownership-driven engineering culture focused on accountability and continuous learning

Manage performance, career development, coaching, onboarding, and team growth

Create clarity around team priorities, roles, responsibilities, expectations, and success measures

Drive delivery planning and execution across quarterly and multi-quarter initiatives, with a durable multi-quarter roadmap and LOE-backed solution plans rather than sprint-to-sprint re-scoping

Collaborate with Product, Program, Architecture, Design, and other engineering teams to translate business goals into technical execution plans

Manage dependencies, risks, priorities, and trade-offs while communicating progress clearly to stakeholders

Remove technical, organizational, and process blockers to help teams deliver high-quality software predictably

Provide technical guidance for applications and services built using JavaScript, React, Node.js, Express, databases, AWS, and serverless technologies

Own the account portal's migration and evolution on Experience Builder (from legacy "experience service" architecture)

Guide the team's experimentation platform work — feature flagging and A/B testing via LaunchDarkly, identity/session handling via Oxygen ID and 3-legged OAuth token flows

Guide personalization capability for post-purchase account experiences — ML-driven and rules-driven surfaces (e.g., tailored account/learn content, subscription recommendations)

Provide technical direction for conversational‑AI‑powered account flows (e.g., AI‑assisted cancellation/retention experiences), including safe experiment ramps, event instrumentation, and cross‑system fallback handling (support/sales handoff)

Participate in architecture discussions, design reviews, code reviews, and technical decision‑making

Partner with architects and senior developers to ensure scalable, maintainable, reliable, and secure system design

Promote strong engineering practices including automated testing, CI/CD, secure coding, observability, operational excellence,



and production readiness

Support and improve build, deployment, and release processes using Jenkins and modern CI/CD pipelines

Develop or guide proof of concepts to validate new ideas, technologies, and architectural approaches

Champion responsible adoption of AI‑assisted engineering practices, coding assistants, automation tools, and LLM‑based development workflows

Encourage practical use of tools such as Cursor, Claude Code, GitHub Copilot, and similar AI‑assisted coding platforms

Identify opportunities to use AI to improve engineering velocity, code quality, testing, documentation, debugging, and operational efficiency — including applying it to customer‑facing personalization and experimentation, not just internal dev workflows

Foster creative and innovative thinking, encouraging the team to go beyond basic execution and continuously improve

Minimum Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

10+ years of software engineering experience, including hands‑on development and production software delivery

2‑4 years of experience in engineering leadership, people management, or technical team leadership

Experience hiring, mentoring, nurturing, and developing high-performing engineering teams

Strong hands‑on background in JavaScript, React, Node.js, Express or similar modern web application development

Experience working with databases and designing data‑driven applications

Experience with AWS cloud services and exposure to serverless architectures

Experience with CI/CD practices and tools such as Jenkins, Argo CD

Solid understanding of software design, code quality, design reviews, code reviews, and engineering best practices

Experience collaborating with Architects, Product Managers, Program Managers, and cross‑functional engineering teams

Ability to manage delivery, priorities, dependencies, risks, and stakeholder expectations

Strong communication, problem‑solving, decision‑making, and execution skills

Experience with AWS, cloud services, and infrastructure‑as‑code (Terraform, CloudFormation, AWS CDK)

Experience with observability, monitoring, logging, incident response, and production support

Preferred Qualifications Experience building customer‑facing account management, subscription management, commerce, or SaaS platforms

Hands‑on or leadership experience with feature‑flagging / experimentation platforms (LaunchDarkly or equivalent) and running controlled A/B rollouts on live customer traffic

Experience with personalization systems — ML‑driven content/recommendation surfaces, or rules‑based personalization at scale

Experience integrating or overseeing conversational AI / LLM‑based customer experiences (e.g., AI‑assisted retention, support, or self‑service flows), including event instrumentation and safe experiment ramping

Familiarity with identity/auth flows for account systems (OAuth, 3‑legged token flows, federated identity)

Experience designing and operating scalable, reliable, and secure cloud‑native applications





Hands‑on experience developing proof of concepts and evaluating new technologies

Familiarity with AWS Lambda, API Gateway, DynamoDB, RDS, S3, CloudFront, ECS, or similar AWS services

Experience with automated testing frameworks and quality engineering practices

Experience with GitOps and deployment tools such as Argo CD

Familiarity with containerization and orchestration platforms such as Docker, Kubernetes, ECS, or EKS

Experience improving developer productivity through automated build, test, security scan, and deployment pipelines

Exposure to infrastructure‑as‑code or cloud automation tools such as Terraform, CloudFormation, or AWS CDK

Experience with observability, monitoring, logging, incident response, and production support

Comfort managing cross‑team dependencies with adjacent platform teams (e.g., identity, experimentation infra)

Strong enthusiasm for AI, emerging technologies, and modern software development practices

Hands‑on experience using AI‑assisted coding tools such as Cursor, Claude Code, GitHub Copilot, or similar platforms

Experience advocating for responsible AI adoption within engineering teams

Ability to balance technical depth, people leadership, delivery execution, and business impact

Creative and innovative mindset with a willingness to challenge the status quo and help teams go above and beyond

Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.

Ready to shape the world and your future? Join us!

Salary Transparency Salary is one part of Autodesk’s competitive compensation package. For Canada based roles, we expect a starting base salary between $140,000 and $205,700. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

In‑Person Onboarding and Identity Verification This role may require in‑person onboarding and/or in‑person ID verification. Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.

Ready to shape the world and your future? Join us!

📌 Software Development Manager (Toronto)
🏢 Autodesk
📍 Toronto