IAM Analyst:
On behalf of our financial services client, Procom is searching for an IAM Analyst for a 6-month role. This position is a hybrid position with 1 day onsite at our client’s Toronto, Ontario office.

IAM Analyst - Job Description:
You will join CIBC’s Tier 1 Access Provisioning team supporting Capital Markets technology access. You will analyze, review, and execute access requests accurately and efficiently while helping to manage and prioritize access request queues.

IAM Analyst - Responsibilities:
Execute ServiceNow add, modify, and revoke access requests accurately and within established timelines.
Perform provisioning activities in accordance with knowledge base guidelines and established procedures.
Manage and prioritize assigned access request queues based on established priorities and service level agreements.
Identify prospects to improve access provisioning processes, reduce operational risk, and improve the speed and quality of service.
Work closely with internal partners to ensure technology and access standards are understood and consistently applied.




Investigate and resolve access-related incidents using established procedures and available tools.

IAM Analyst - Mandatory Skills:
1+ years of experience in a technology support, access management, service request management, or related setting.
Degree or diploma in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
Robust ability to follow documented procedures.
Experience working with Active Directory (ARS), Microsoft Exchange, and ServiceNow.
Experience processing user access requests, including provisioning, modification, and revocation of access.
Strong verbal communication skills.
Detail-oriented with strong critical thinking and problem-solving skills.

IAM Analyst – Nice-to-Have Skills:
Experience with ID creation across multiple infrastructure platforms.
Experience working with Active Directory or ServiceNow.

IAM Analyst – Assignment Length:
This is a 6-month contract position.

IAM Analyst - Start Date:
ASAP.

IAM Analyst - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid role with 1 day per week onsite.

📌 Iam Analyst Toronto (Canada)
🏢 Procom
📍 Canada