Basic Functions
Inform Customers about our services offered and hardware options (Buy and Sell/Trade-in Options)
Provide exceptional customer service throughout all stages of a sale life cycle – from greeting, informing, selling, or answering customer inquiries to assisting them to make a choice in selecting the hardware and set up their billing method.
Troubleshoot hardware problems to limit customer visits from one store to another and landing in the warranty centre.
Determine the needs of our Customers and provide recommendations for the best solution to meet their needs.
Greet in store/Over the phone Customers in a Polite, Friendly and Professional manner
Meet individual and team performance sales quota, tasklist, check list according to Wind/ Management guidelines.




Technical Skills Required
Be able to operate a computer with minimal to no supervision
Fluent in Microsoft Office (Specially Excel and Word)
Ability to quickly adapt to the use of our Retail Software
Ability to fill out online forms accurately and trouble shoot any issues that may arise without the supervision of a manager/supervisor and minimal phone calls to help line

Job Types: Full time, Part-time

Work remotely
No

Job Types: Full-time, Part time, Permanent

Pay: From $17.60 per hour

Advantages:
On-site parking

Work Location: In person

📌 Retail Sales Consultant Richmond Hill (Canada)
🏢 Freedom Mobile
📍 Canada