PetSmart Store Support Group, Inc. in Canada seeks a Retail Customer Service Lead to enhance the pet parent experience, lead store operations, and drive loyalty and promotions while achieving targets. This role collaborates across departments to ensure a welcoming, safe, and well-merchandised store workplace.
This full-time position requires flexibility for evenings, weekends, and holidays, with duties including supervision, training, and store-wide engagement to deliver outstanding service.
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📌 Pet Retail Experience Lead (Ontario)
🏢 PetSmart Store Support Group
📍 Ontario
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