Overview
We are seeking a dynamic and customer-focused Automotive Consultant to join our dealership team. The ideal candidate will possess strong communication and negotiation skills, with a background in retail sales and automotive services. This role involves assisting customers throughout their vehicle purchasing journey, providing expert advice, and ensuring an exceptional experience. Multilingual abilities and dealership experience are highly valued to better serve our diverse clientele. The Automotive Consultant will play a key role in driving sales, maintaining customer relationships, and supporting the overall marketing efforts of the dealership.

Duties
Greet customers warmly and identify their automotive needs through active listening and consultation
Present vehicle options, features, and perks tailored to customer preferences
Manage sales transactions using POS systems and handle cash or credit payments accurately
Assist with order fulfillment, vehicle delivery coordination, and documentation processing
Provide excellent customer service by addressing inquiries, scheduling test drives, and following up post-sale
Maintain knowledge of current automotive models, repair services, and dealership promotions




Support marketing initiatives through outreach efforts and social media engagement
Utilize organizational skills to manage appointments, leads, and follow-up activities efficiently
Ensure compliance with company policies regarding cash handling, phone etiquette, and maintenance procedures

Experience
Prior dealership experience or retail sales background preferred
Familiarity with POS systems, CMMS software, and Microsoft Excel is advantageous
Bilingual or multilingual abilities are a plus for serving diverse customers effectively
Knowledge of automotive repair processes and maintenance practices is beneficial
Solid communication skills with the ability to negotiate effectively and provide clear information to customers
Experience in sales management or marketing strategies will enhance performance in this role
Excellent organizational skills with attention to detail in order fulfillment and customer records management
Demonstrated ability to handle cashiering duties, phone etiquette, and customer service responsibilities with professionalism

Job Type: Full time

Pay: $19.00-$22.00 per hour

Work Location: In person

📌 Automotive Parts Consultant Kingston
🏢 Kingston Toyota
📍 Kingston