To audit bills to ensure rate and billing accuracy. Handles customer disputes from billing discrepancies. Inspects freight to ensure shipments are correctly billed. Transparent all bills on the Rate Review Board
Responsibilities:
Audit bills for rate discrepancies, missing accessorials
Respond to Customer disputes and work towards resolution
Perform necessary rebills
Perform pricing calculations
Complete inspections for oversized freight
Understand Pricing fundamentals.
Perform other related duties as assigned.
Requirements:
Clean criminal background
College/University Degree or Equivalent
Experience in the transportation services industry or a similar industry
PC literate with experience in the use of Microsoft Office such as Outlook/Excel and Word, TMW, Freshdesk and BamKPI
Ability to multitask
Excellent written, communication, interpersonal, and customer service skills
Ability to work in a fast-paced setting while meeting deadlines caused by a high volume of work
Work independently and/or as part of a team.
Ability to interact tactfully and effectively with customers, and drivers occasionally in situations where relationships may be strained
Apply today!
Pay: $22.00 per hour
Expected hours: 37.5 per week
Benefits:
Casual dress
In office parking
Application question(s):
Do you have current transportation experience focused in supporting freight, clients, rebilling, etc.
Are you able to work fully onsite in Mississauga Monday-Friday 8:30-5pm