Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our wonderful dental office team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires proficiency in handling insurance claims and the phones,ensuring a smooth and efficient patient experience. We have an exceptional team, who work well together to create a warm environment not just for patients, but for each other.
Duties
Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments and confirm patient visits using OpenDental
Send out referrals to specialist offices
Answer phone calls promptly, addressing inquiries and directing calls as necessary.
Process patient payments and handle insurance verification and claims.
Collaborate with dental staff to ensure seamless communication regarding patient care.
Skills
Strong administrative skills with experience in a dental office setting.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to operate phone systems effectively to manage incoming calls.
Strong organizational skills with attention to detail to maintain accurate records.
A proactive approach to problem-solving and multitasking in a fast-paced workplace.
Join our team as a Dental Receptionist where you can contribute to creating a welcoming atmosphere for our patients while supporting the overall efficiency of our dental practice.