Drive customer success with Quandri as a Customer Success Manager in Vancouver. Own mid-market insurance accounts, boost adoption, and enhance customer satisfaction through AI-powered solutions.
In this pivotal hybrid role, you will lead customer success efforts at Quandri. Your focus will be on managing a portfolio of mid-market insurance brokers, ensuring they unlock the full potential of our cutting-edge platform. Build relationships, deliver engaging product training, and proactively address client needs to drive retention and revenue growth.
Key Responsibilities:



- Manage mid-market insurance brokerage accounts effectively - Lead adoption and change management sessions with clients - Identify upsell opportunities with proactive touchpoints - Track customer activities and maintain CRM accuracy - Coordinate renewals and resolve customer disputes
Requirements: - 3+ years in Customer Success or Account Management - Experience with AI tools to streamline customer workflows - Proficiency in CRM platforms, preferably HubSpot - Solid communication and presentation skills - Organized and detail-oriented in task management
Leverage your customer success expertise to enhance client relationships and drive impactful solutions at Quandri.#J-18808-Ljbffr

📌 Customer Success Manager At Quandri Winnipeg
🏢 Quandri
📍 Winnipeg