Join GoodLife Fitness as a Customer Service Motivator to create welcoming experiences for every Member and Potential Member. Manage interactions at the front desk and support fitness journeys efficiently.
As a Customer Service Motivator, you play a crucial role in ensuring Members feel welcomed and motivated at the club. Your day will involve greeting and checking in Members, answering calls promptly, and assisting with questions about equipment and memberships. You'll use your customer service skills to enhance Member experiences across various touchpoints.
Key Responsibilities:
• Greet and check in Members and walk-ins
• Handle incoming calls efficiently within three rings
• Provide assistance on FitFix and Cardio machines
• Resolve Member inquiries and concerns with professionalism
• Conduct Fit-Fix Starter sessions for newcomers
Requirements:
• CPR-A & AED Certifications required
• Must be Smart Tan certified within 3 months
• Solid interpersonal and customer service skills
• Good understanding of fitness industry
• Previous customer service experience preferred
Utilize your expertise in customer service and fitness to inspire success at GoodLife Fitness.
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📌 Customer Service Motivator at GoodLife Fitness (Winnipeg)
🏢 GoodLife Fitness
📍 Winnipeg