Join AGAT Laboratories as a Client-Focused Technical Specialist within our Environmental Division. This unique role combines science with exceptional client service, ensuring an outstanding experience.
As a Technical Client Services Specialist, you will build rapport with clients while facilitating their analytical needs. You will manage client projects throughout the laboratory process, from sample submission to reporting. Candidates should possess robust communication skills and eagerness to tackle challenges as they support AGAT's commitment to Service Beyond Analysis.
Key Responsibilities:
• Act as a trusted resource for environmental clients
• Maintain communication through meetings and calls
• Understand and address clients’ specific analytical needs
• Link clients with laboratory and operational teams
• Monitor project progress and communicate updates
Requirements:
• Degree or diploma in Science or relevant discipline
• At least one year of lab or customer service experience
• Robust communication and relationship-building skills
• Excellent time management and organizational skills
• Familiarity with laboratory or analytical systems is an asset
Utilize your scientific knowledge and interpersonal skills at AGAT, fostering exceptional client experiences.
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