Elevate your career with The Brick as an Operations Supervisor. Focus on customer satisfaction, lead a agile team, and manage retail operations efficiently. As an Operations Supervisor at The Brick, you will report to the Store Manager and play a crucial role in enhancing customer services and managing staff.

This position is designed for those with a solid customer service mentality and leadership skills. You will drive excellence in merchandising and coaching while maintaining operational compliance. Key Responsibilities:
Uphold high standards in store merchandising
Recruit, train, and coach retail staff effectively
Manage customer service escalations and resolutions
Ensure inventory accuracy and manage levels
Promote teamwork and adherence to company policies Requirements:
High school diploma required; higher education is a plus
2 or more years of relevant customer service experience
Proven retail supervisory experience preferred
Excellent communication and problem-solving skills
Availability for versatile scheduling, including weekends Drive success and superior customer experiences while growing with The Brick.

📌 The Brick Operations Leadership Role Calgary
🏢 The Brick
📍 Calgary