Join TransUnion as a Senior Collections Analyst and work in a hybrid mode. Leverage your experience in collections to resolve escalated invoices while building essential client relationships. In this role, you’ll focus on complex collections, utilizing your solid analytical skills and customer-centered approach.
With a minimum of five years in accounts receivable or collections, you’ll serve as a resource for less experienced colleagues while contributing to process improvements that enhance overall efficiency. Key Responsibilities:
Manage collection communication and client engagement
Conduct timely collection calls and maintain records
Resolve disputes in coordination with clients and departments
Collaborate with sales to foster effective collection strategies
Train and mentor current collection analysts as needed Requirements:
At least 5 years in accounts receivable or collections
English and French fluency is essential
Microsoft Excel proficiency; familiarity with PeopleSoft preferred
Strong problem-solving and communication skills
Capable of managing deadlines and changing priorities Your skills in collections and relationship management will be vital to achieving success at TransUnion.