Job title : Salesforce Training Lead

Job Location : Mississagua , Ontario , Canada

Role Summary

We are seeking a Salesforce Training Lead to design and deliver rolebased training programs and job aids that enable Day1 user performance across impacted personas This role ensures effective knowledge transfer adoption readiness and sustained user enablement for Salesforce launches

Key Responsibilities

Create and deliver rolebased Salesforce training tailored to diverse user personas

Develop job aids quick reference guides and enablement materials to support Day1 readiness

Partner with business stakeholders and OCM teams to align training with change impacts

Conduct training sessions virtual and inperson and measure effectiveness through feedback and adoption metrics

Coordinate with project teams to ensure training content reflects system functionality and business processes

Drive continuous improvement of training programs based on user feedback and evolving Salesforce capabilities

Primary Skills

Strong expertise in Salesforce platform functionality and user workflows

Proven experience in instructional design curriculum development and training delivery

Ability to create rolebased enablement materials job aids elearning workshops

Knowledge of adult learning principles and training evaluation methods

Secondary Skills

Excellent communication facilitation and presentation skills

Strong stakeholder management and collaboration abilities

Analytical mindset to measure training effectiveness and adoption metrics

Flexibility to adapt training strategies to evolving business needs

Qualifications





Bachelors or Masters degree in Education Organizational Development Business Administration or related field

9-12 years of experience in training and enablement with at least 35 years in Salesforce programs

Experience in enterprisescale training delivery across diverse user groups

Salesforce certifications Administrator Business Analyst or Consultant desirable

Familiarity with Learning Management Systems LMS and digital training tools

Track record of driving successful user adoption in largescale digital transformation initiatives

Mandatory Skills : Salesforce Administration, Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce ServiceMax

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):

Benefits and Perks

- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay

The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range,



individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal chance employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at so that arrangements can be made for the appropriate accommodations to be in place.

📌 Specialist - Business Analysis (Mississauga)
🏢 LTM
📍 Mississauga