PDR Hail Team is a fast growing, innovative paintless dent repair company. Based in Calgary, we serve clients across the country, including leading insurance and automotive dealers, and are widely regarded as the industry leader. Our work setting is fast-paced and always evolving. We hire bright, ambitious minds looking for an opportunity to build a business and transform an industry as part of a dynamic, hardworking and fun team.
Receptionists/Administrators Required
Our company is looking for two full-time administrators. We are a paintless dent repair company that needs assistance with receptionist duties as follows:
Greeting customers with positive energy
Managing incoming calls and emails, promptly and accurately
Schedule estimate/repair appointments ensuring proper time allocation
Create and maintain customer files, both paper and digital
Accurately process invoices and payments using POS system
Booking rental cars as needed
Assist with vehicle intake and release, including documenting vehicle condition and coordinating customer pick-up/drop-off
Provide customers with appointment reminders, timelines and progress updates
Move customer vehicles when required
Ensure clean, organized and professional front office environment
Following internal procedures to ensure consistency, accuracy and quality level of service
Skills required:
Proficient with Windows-based computers and mobile devices (iPad/iPhone)
Knowledge of Microsoft Word & Excel/Google Sheets
Accurate record keeping and excellent organizational skills
Be detail oriented and able to multitask well
Exceptional phone etiquette and interpersonal skills
Works well under pressure in a rapid-paced workplace
Team player
Professional appearance
Fluent in English and have excellent written and oral communication skills.
Fluent in French an asset
Knowledge of the auto body industry & previous reception experience is preferred
MUST be able to travel/work outside of Calgary
Valid Class 5 driver’s license required
Training will be provided. Your schedule would be Mon-Fri, possible weekends during peak period, hours TBD. We would encourage you to also drop off your resume in person to our office (4404 - 116 Ave SE, Calgary). Only qualified applicants will be contacted. YOU MUST BE ABLE TO START IMMEDIATELY