Drive customer satisfaction as a Department Sales Manager at Sport Chek, combining your love for sports with top-notch customer service. Bring your leadership skills to a agile retail environment. In this role, you will embody the ambassador for customer experience and coach your team to elevate service standards.
With a robust focus on relationship building and performance management, your experience in retail will shine through. Candidates should have at least two years of supervisory experience to qualify for this role. Key Responsibilities:
Coach your team to deliver high-quality customer service
Foster relationships with customers to enhance loyalty
Develop performance improvement plans for full time staff
Facilitate regular team huddles for effective communication
Create a positive workplace culture for staff engagement Requirements:
2+ years in a supervisory retail role
Proven customer service and sales track record
Background in sports or sporting goods is advantageous
Passion for developing and inspiring teams
Business-savvy with a customer-first approach Inspire your team and enhance customer experiences at Sport Chek!